Mercer | Mettl's remote proctoring technology suite is employed to invigilate an online exam remotely from any location to detect and eliminate cheating instances. It is administered using AI-based proctoring technology along with experienced human proctors.
The AI-based proctoring technology raises flags highlighting various instances of suspicious activities:
Auto proctoring is an AI-based automated proctoring technology that uses students' webcams, and microphone feeds for auto invigilation.
It checks students' video feeds to raises flags in case of any suspicious activity visible in the video
It checks students' audio feeds and raises flags in case of additional human voices in the vicinity
It assesses checks students' pictures taken at regular intervals
Live proctoring is proctoring through expert human proctors in high-stakes exams. Mercer | Mettl is proud to have the largest team of trained proctors. We provide the following services:
One trained proctor invigilates multiple students simultaneously. The proctor to student ratio can be 1:16, 1:32, etc.
One trained proctor invigilates one student at a time.
The proctors can be from Mercer | Mettl's team or the educational institute. Proctors and students also have the functionality to undertake two-way communication.
Record and review proctoring is best suited for low-stakes exams. Proctors review the recorded video feed of students, ascertaining the flags generated by the AI bot.
The flags are combined into a report called the 'Credibility Index,' with details such as timestamps, duration, etc. Reviewers can see the video to note the instances where AI has specifically flagged suspected behavior.
Mercer | Mettl was a perfect fit for our fellowship examination as the platform was streamlined with our needs seamlessly. It met the requirement of providing a secure space to the test-takers, giving us the option to use browsing tolerance. It provided the advantage of adding live human proctors, which wasn't available on any other platform.
National Fellowship Director, Howard University
We had an extremely pleasant experience working with Mercer | Mettl. Thanks to Mercer | Mettl we were able to ensure contuinity in examination. I dont think we could have offered our exams any other way.
Manager, Vidyamandir Classes
We are considering shifting our mid-term and entrance exams completely to the online mode. Mercer | Mettls customer service is top-notch, very responsive, and helpful in answering queries. We are delighted with the service provided.
Assoc. Director, The Assessment Center, Miami Dade College
Whether onboarding, sales, or customer service representation, we were guided thoroughly and nowhere did we feel lost. It made the whole experience extremely positive.
M.A., M.Ed. Senior Manager, Federal Programs
Mercer | Mettl came across as one of the most robust platforms for AI-based proctoring. The AIMA teams that worked with Mercer | Mettl appreciated it for being accommodative, flexible, and prompt. The Mercer | Mettl team never gave ‘no’ as an answer. They were always upfront about the specifications and customizations we requested from them. The professionalism and transparency of the team are highly commendable and appreciated by all of us.
Director, Centre For Management Services, AIMA
Mercer | Mettl has been an excellent experience for our entire organization. It enabled a smoother adjustment to the digital world, and we plan to employ more of its services. We are certain we will continue using Mercer | Mettl’s online proctoring services in the foreseeable future. Mercer | Mettl’s technical team’s responsiveness and promptness helped us immensely. They helped us adjust to the platform and understand it much better, which made us more open to the idea of digitization.
Aptitude & Special Tests Unit Test Development Section
Now that we have used Mercer | Mettl, we will undoubtedly continue to use its platform for the rest of eternity because of our great experience.
EBZ Business School, Germany
As the value chain of the education systems continues to get disrupted by new technologies, Mercer | Mettl is at a sweet spot in testing. I believe it is going to play an important role in the future of the education space.
Chair Digital Learning, MOOCs Initiative & Strategy at IIMB
With Mercer | Mettl, we have probably experienced the best customer service from any tech company. It has two exceptional things - its software and the more important product, its staff, which is truly an asset.
MD, Internal Medicine, Jordan Hospital
Mercer | Mettl helps us host and proctor all entrance tests for undergraduate, postgraduate and Ph.D. programs. Mercer | Mettl’s team is efficient, thorough, helpful and flexible. We deeply appreciate its support and collaborative spirit.
Deputy Director,Office of Admissions, Ashoka University
Mercer | Mettl assured us of the quality and consumer service that other platforms were not offering. Security, integrity and technology were unmatched, easy to explain and understand.
Director, PIP, Universitas Padjadjaran, INDONESIA
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